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We generally have a 3 working day turnaround on personalised items. This may be extended during busy
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As these bags are customised and aren't able to be resold, there are no change of mind returns on personalised bags.
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All of our bags can be embroidered except for the mini lunch bags.
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You can see our slide show of examples below, however please note that every name will be different and the length of the name determines the height of the characters.
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Our bags are personalised in house using cotton embroidery. These are set up by hand and embroidered by machine.
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Unfortunately due to the way the machine is set up, we can not accommodate 2 names unless hyphenated and 10 characters or less.
We can not embroider special characters at this time.